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Wai Shing Limited operates the womenswear store available at yhugparka.com. This Privacy Policy explains how Wai Shing Limited collects, uses, stores, and protects the personal information of every customer who browses our collections, creates an account, or places an order through our online store. By using yhugparka.com, you agree to the practices described in this Privacy Policy.
We collect information you provide directly when you create an account, place an order, join our mailing list, submit a product review, or contact our customer care team. This information includes your full name, email address, telephone number, shipping address, billing address, order history, sizing and fit preferences you choose to share, and the content of your messages to us. When you create an account, we store your login credentials in encrypted form.
We also collect certain technical information automatically when you visit yhugparka.com. This information includes your Internet Protocol address, browser type and version, device type, operating system, referring web address, pages viewed, search terms entered on our store, and the dates and times of your visits. This technical information is linked to your account when you are signed in.
All payment transactions on yhugparka.com are securely handled by third-party payment gateways. We do not collect, store, or process sensitive payment information such as full credit card numbers, expiration dates, or security codes at any point in the checkout process. Card details you enter are transmitted directly to the payment gateway that processes your transaction. Wai Shing Limited receives only a transaction confirmation status, an order reference, and the amount settled, and we retain no payment card details on our systems or in our records.
We use your personal information to process and fulfill your orders, arrange delivery, manage returns and exchanges, provide customer care, administer your account, and send transactional messages about your purchases. We use your email address to send marketing communications about new collections, restocks, and promotions when you have subscribed to our mailing list. We use technical and order information to operate, maintain, and improve yhugparka.com, to detect and prevent fraud, to measure the performance of our marketing activities, and to comply with legal and accounting obligations.
yhugparka.com uses cookies and similar tracking technologies to keep your shopping bag and session active, to remember your preferences, to understand how visitors navigate our store, and to measure the effectiveness of our advertising. Essential cookies are required for checkout and account access to function correctly. Analytics cookies help us review traffic patterns and improve site performance. Marketing cookies allow us to present relevant offers on third-party platforms. You can control or delete cookies through your browser settings. Disabling essential cookies may prevent you from completing a purchase.
We share personal information with service providers that perform functions on our behalf, such as web hosting, order fulfillment, shipping carriers, email delivery, analytics, and payment processing. These providers receive only the information necessary to perform their functions and are obligated to protect it. We do not sell personal information to third parties. We may disclose information when required by law, to respond to lawful requests from public authorities, to enforce our terms, or to protect the rights and safety of Wai Shing Limited, our customers, and the public. If our business is merged, acquired, or reorganised, customer information may be transferred as part of that transaction.
We retain order and account information for as long as your account remains active and for the period required to satisfy legal, tax, and accounting obligations. Marketing contact details are retained until you unsubscribe or request deletion. When information is no longer required, we delete it or render it anonymous.
You may request access to the personal information we hold about you, request correction of inaccurate details, or request deletion of your information. You may unsubscribe from marketing emails at any time using the link in each message. To exercise any of these rights, contact us at [email protected]. We respond to verified requests within the timeframe required by applicable law.
We apply encryption in transit, access controls, and regular monitoring to protect personal information. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
yhugparka.com is intended for customers aged 16 and older. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
We may revise this Privacy Policy to reflect changes in our practices or legal requirements. The current version is always published on yhugparka.com.
For questions about this Privacy Policy, contact Wai Shing Limited at [email protected], by telephone at +852 6588 8863, or by post at Room 612, 6/F, Sino Industrial Plaza, 9 Kai Cheung Road, Kowloon Bay.
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